GlobiMail uses Email Address Mapping as it's default setting
This changes all addresses on the emails to a mapped address.
When you send an email or when a recipient replies, it is directed to our server and then we forward to the actual address.
The goal of GlobiMail is to keep you in Podio so that you no longer need to jump back and forth to your Inbox. By design, emails to your 🗳️Team List will not be delivered to their Inbox.
While Email Address Mapping proves to be most beneficial and easiest to use, some Senders still want their email to be recognizable to the Recipient. Set up your 🚀Sending Domains to digitally sign your emails for better deliverability.
Turning off Email Address Mapping
Turn OFF Address Mapping under the Advanced tab in the 🎯Configuration Settings
Two things are required:
- GlobiMail will insert a Unique Tag Identifier into each email when you manually compose an email from inside Podio.
- The tag can be placed in the subject or hidden in the email body. example: [GWA:GWP:651347244] If this tag is missing, the email will error as it will not be able to connect to the Podio item.
- Then set up a Forwarding Filter at the mail server or Inbox level to forward copies of all tagged email to our servers.
- Follow the instructions given on the Advanced Settings page If the Forwarding Client sends a verification email, it can be found in the 📠Email Logs.
Once set, emails sent from Podio are sent directly from your email address and replies go back to your Inbox. The forwarding filter forwards a copy of this received email to our server and the tag information connects the email to the original Podio Item.