Specify your team addresses so that they are not confused as customers.
GlobiMail uses this team list to determine if an email is a member of your team. By design, the advance setting Don't Email my Team is turned ON in 🎯Configuration Settings meaning that any address on your team list will not receive a copy of the received email.
It is recommended to turn this setting ON to keep emails strictly in Podio. For backup, it's best to set up one of the 📨Email Archive options.
Other uses for the Team List:
- 🚗Automation Triggers use this to determine if the email is Incoming or Outgoing. Emails sent from addresses on this list are considered Outgoing.
- 📟BCC Dropbox uses this to determine if an email is Internal or External. Helps to determine the contact email address on incoming.
- 📐SPAM Quarantine uses this to determine Spam Scores. If the FROM address is not an address from the list or the items history, it's likely SPAM.