Reload Podio Items
To reload the items in your App, click the arrow icon while hovering over the App.
![](/images/image-4.png)
The reload will sync all current Items and will pick up any new Items that may have been missed.
Check the Items to verify the New Message link and direct item address.
![](/images/image 1-4.png)
Direct Email Addresses generate on Podio Items in GlobiMail connected Apps.
If this doesn't happen, a couple of factors could be at play.
- Also, if items get created with a third-party service, verify the Hook Event is ON for the action. This hook notifies GlobiMail of the change to the App.